Privacy Policy

At Fortuinheim, we attach the highest value to the privacy and security of our users. This Privacy Policy describes our operational procedures for collecting, processing, and protecting your data when you use our online financial platform, market analysis tools, and user dashboards. Our practices are designed to provide operational clarity and comply with relevant data processing standards within the Netherlands.

Categories of Data We Process

To ensure a secure and functional fintech experience, we process the following types of information:

Identification and Contact Data

Basic data such as your full name, email address, and phone number provided during account registration or support interactions.

Verification and Compliance Data

Where applicable for platform integrity and fraud prevention, we may collect identification documents and proof of residency to verify your identity.

Technical Identifiers and Device Data

Automated collection of IP addresses, browser types, device metadata, and system logs necessary for authentication and security monitoring.

Usage Statistics and Trading Metadata

Logs related to your interaction with our tools and dashboard navigation. This data helps us optimize platform performance and does not imply asset retention.

Legal Bases for Processing

We process your data based on general legal grounds: the performance of our agreement with you, our legitimate interests in platform security and service improvement, compliance with legal obligations in the Netherlands, and where you have given explicit consent for specific preferences.

Operational Use of Data

Fortuinheim uses your information for onboarding, account management, secure authentication, and customer support. Technical logs help us identify and limit unauthorized access attempts. Marketing communication occurs solely through your opt-in/opt-out preferences, which you can manage at any time via your account settings.

Data Retention and Sharing

We do not sell personal data to third parties. Data is only shared with essential service categories, such as cloud hosting, analytics processors, and verification providers. Data is retained for as long as necessary to provide our services, resolve disputes, or comply with legal retention obligations. International transfers are protected by general safeguards that maintain a level of protection consistent with Dutch standards.

Security Measures and User Rights

We implement reasonable technical and organizational security measures; however, no digital system can offer an absolute guarantee. You have the right to access, correct, delete, and restrict your data. To submit a request, please contact our support team. We verify the identity of all requesters to ensure your account security.

Changes to this Policy

Important updates to this policy will be communicated via platform notifications or email.

Last updated: March 25, 2026